Refund policy

Right of Withdrawal for IN STOCK Trousers

You may return all orders within 14 days of receiving your order!

This right only applies for products marked as "IN STOCK" on the Product Page. 

Please note: When you use the option to personalize your trousers length you are not able to return your order for a refund. The alteration will be made by your request on your personal measurements! 

 

Right of Withdrawal for MTO + Configure Your Own Trousers

MADE TO ORDER Trousers - marked as "MTO" on the Product Page - are made especially for you AND CANNOT be returned and therefore we cannot refund you.

The same applies for all trousers ordered via the Configure Your Own Section.

 

How to return your order? 

If you wish to return or exchange your order, contact info@rotasrl.com – you will receive all further instructions regarding the return process. 

You can find additional information in our CONDITIONS OF SALE here.