Shipping & Returns

  Free Worldwide Express Shipping on ALL ORDERS with DHL EXPRESS!

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Free Returns within the EU on all orders!

 

FREE GIFT

During these difficult times, we not only want to offer you style, but safety too.  

It is with this sentiment in mind, that we are including a special gift with each order of Rota trousers.

Cut from a double layer of high quality cotton & made in our very own Italian workshop - by the same artisans who craft our trousers in fact - our face masks are designed to be washable and accompanied by a removable TNT fabric filter - which of course we also put inside your order

Simply hand wash with water and soap or a sterilising liquid before use, air dry and affix a TNT filter to the inside.

 

Delivery Time for IN STOCK Trousers

Italy: 1 - 2 working days

EU:  1 - 3 working days

Worldwide: 2 - 5 working days

The order will be shipped within five days from Monday to Friday.

The time relating to the delivery terms are approximate and not binding for the Company.

 

 

Delivery Time for MTO + Configure Your Own Trousers 

Italy: 14 working days

EU:  15 working days

Worldwide: 15 working days 

The delivery time of the goods can vary according to the order placed by the Customer and the delivery conditions for the order itself.

The time relating to the delivery terms are approximate and not binding for the Company.

 

  

Right of Withdrawal for IN STOCK Trousers

You may return all orders within 14 days of receiving your order!

This right only applies for products marked as "IN STOCK" on the Product Page. 

Please note: When you use the option to personalize your trousers length you are not able to return your order for a refund. The alteration will be made by your request on your personal measurements! 

 

Right of Withdrawal for MTO + Configure Your Own Trousers

MADE TO ORDER Trousers - marked as "MTO" on the Product Page - are made especially for you AND CANNOT be returned and therefore we cannot refund you.

The same applies for all trousers ordered via the Configure Your Own Section.

 

 

How to return your order? 

If you wish to return or exchange your order, contact info@rotasrl.com – you will receive all further instructions regarding the return process. 

 


You can find additional information in our CONDITIONS OF SALE here.