Delivery Time

 

Free Worldwide Express Shipping on ALL ORDERS with DHL or FedEx!

 

Delivery Time for IN STOCK Trousers

Italy: 1 - 5 working days

EU:  1 - 5 working days

Worldwide: 1 - 5 working days

The order will be shipped within five days from Monday to Friday.

The time relating to the delivery terms are approximate and not binding for the Company.

 

 

Delivery Time for MTO + Configure Your Own Trousers 

Italy: 14 working days

EU:  15 working days

Worldwide: 15 working days 

The delivery time of the goods can vary according to the order placed by the Customer and the delivery conditions for the order itself.

The time relating to the delivery terms are approximate and not binding for the Company.

 

  

Right of Withdrawal for IN STOCK Trousers

You may return all orders within 14 days of receiving your order!

This right only applies for products marked as "IN STOCK" on the Product Page. 

 

Right of Withdrawal for MTO + Configure Your Own Trousers

MADE TO ORDER Trousers - marked as "MTO" on the Product Page - are made especially for you AND CANNOT be returned and therefore we cannot refund you.

The same applies for all trousers ordered via the Configure Your Own Section.

 

----ORDERS FROM USA---- 

All orders made by USA customers can be paid with DDP, which means that the price paid at checkout includes all taxes and duties. 

Customers will not have to pay additional duties or taxes when receiving their order.

If an order experience US-customs delays we have no control over these delays and cannot predict when they will be delivered. We suggest that you contact your local customs office for additional information about your delivery.

 

How to return your order? 

If you wish to return or exchange your order, contact info@rotasrl.com – you will receive all further instructions regarding the return process. 

 

You can find additional information in our CONDITIONS OF SALE here.