60 Years Shipping & Returns
Significant milestones in life are cause for celebration, and our 60th anniversary of making the world's finest trousers is no different. For the month of January, we will celebrate our legacy by sharing our generosity with you - our valued clientele.
Buon Anniversario!
1962-2022
Free Worldwide Express Shipping on ALL ORDERS with DHL EXPRESS!
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Free Returns within the EU on all orders!
Important information:
Due to current Covid situation we are working on lower capacity and the production process takes longer as usual. To keep our high quality level this results in slightly longer delivery times.
We deeply apologize those circumstances and we hope to be back with normal timing as soon as possible.
Delivery Time for IN STOCK Trousers
Italy: 5 - 7 working days
EU: 5 - 7 working days
Worldwide: 5 - 7 working days
The order will be shipped within five days from Monday to Friday.
The time relating to the delivery terms are approximate and not binding for the Company.
Delivery Time for MTO + Configure Your Own Trousers
Italy: 14 working days
EU: 15 working days
Worldwide: 15 working days
The delivery time of the goods can vary according to the order placed by the Customer and the delivery conditions for the order itself.
The time relating to the delivery terms are approximate and not binding for the Company.
Right of Withdrawal for IN STOCK Trousers
You may return all orders within 14 days of receiving your order!
This right only applies for products marked as "IN STOCK" on the Product Page.
Please note: When you use the option to personalize your trousers length you are not able to return your order for a refund. The alteration will be made by your request on your personal measurements!
Right of Withdrawal for MTO + Configure Your Own Trousers
MADE TO ORDER Trousers - marked as "MTO" on the Product Page - are made especially for you AND CANNOT be returned and therefore we cannot refund you.
The same applies for all trousers ordered via the Configure Your Own Section.
How to return your order?
If you wish to return or exchange your order, contact info@rotasrl.com – you will receive all further instructions regarding the return process.
You can find additional information in our CONDITIONS OF SALE here.